7/2/2023 0 Comments Macgamestore give steam keyGet your act together - and fix the issue I'm having ( They fixed the incorrect country issue AFTER the sale, a week later, and after MULTIPLE re-opening or creating new tickets using all caps to READ WHAT I AM WRITING instead of submitting a canned response which has nothing to do with what I want. But the responses they gave were just as idiotic, making me think support staff gets paid for each 'closed' ticket, even if it isn't answered correctly. These are unlikely what they responded, other than maybe the first. I can pull the exact ones, but they were as silly as: Download the Epic Games Launcher here. They didn't bother reading my complaint until after I re-opened the ticket numerous times because they kept closing it after submitting a canned response. I am most disappointed with Epic Games Store, and their customer support. I've tried being nice, now I'm posting my experience in the hopes they won't treat others like this. I want others to know, to keep others from wasting their time with them as their website isn't coded properly, and is broken on all 5+ browsers and 2+ computers I tried to access it on. I won't be spending any money with them until they do. I have tried speaking with supervisors, etc. They waited to resolve the problem until after the sale ( over a week ) despite the support staff giving me canned responses, which had nothing to do with my questions, or concerns - which is why I claim they purposefully waited until after the sale was over to see if I'd pay extra, after thee sale.ĭespite my making these purchases during the sale, on a website they incorrectly coded, and from within the Epic Games Application ( which wouldn't work because of the country which was incorrectly stored because their website is broken on all the 5+ browsers I tried ), they would not honor my purchases. were all charged before the transaction was reverted. ie: My PayPal account, my debit-card, etc. All of my attempted purchases were charged before canceling them. I tried to make the purchases, and those were denied. I am not using a VPN, either, so my IP points directly to my country, state, and local area. when I initially signed up, it saved using a country I have never been to. However, because their website was broken on every single browser I tried to register with, despite selecting the correct country, etc. Because these prices were substantially lower than Steam, I decided to give Epic Games Store a try. These titles were listed for around $6 to $8 each. I tried to purchase Oxygen not included, and Satisfactory a while back.
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